30-Day Guarantee

Guarantee & Return Policy

We Stand Behind Every Step You Take

We’re committed to helping you get the perfect fit—because when your skates feel right, your game improves.

Free Adjustment Within 30 Days

Not quite right on the first try? No problem. We offer one free adjustment within the first 30 days of receiving your orthotics.

• Covers any fit, comfort, or performance-related tweaks
  

• Simply send them back and we’ll make precise modifications
  

• You'll get the adjusted orthotics back quickly so you can continue your trial
  
  

Important: Please test your orthotics as soon as you receive them. If you feel any discomfort or think an adjustment is needed, submit an Adjustment Request right away through our Customer Service page.

The faster you send them in, the more time you’ll have to test the adjusted version—all within your 30-day money-back window.

🕒 30-Day Money-Back Guarantee

You have a full 30 days from the date of delivery to test your orthotics on the ice. Whether it’s the original fit or the adjusted version, if you’re not fully satisfied, you can return them for a full refund.

• No hassle, no pressure
  

• Return must be initiated within the 30-day window
  

• Shipping for returns and adjustments is on us
  

All returns and adjustment claims are handled quickly and easily through our Customer Service page.